Never before is customer service more important than in our technological world. I am reminded of that old saying,” it’s not a matter of

More and more companies are sending their employees back to the office. At the same time, other companies are having worries about sending their

In my last blog, I stated the ways your IoT projects can succeed. Now is the time to talk about ways your IoT project

All projects take a lot of time, need patience, proper leadership, and collaboration. Any technical project needs all of these and more. IoT projects

Your customers need to trust you in these tumultuous times. Your customer service team is a valuable frontline resource to maintaining that trust with

I admit that I’m a superhero nerd. Who doesn’t want to be Batman? Superman? Wonder Woman Come on, who are you kidding? How about