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4 IoT Customer Support Strategies For Innovative Businesses
Never before is customer service more important than in our technological world. I am reminded of that old saying,” it’s not a matter of

4 Ways To Make Your Hybrid Customer Support Team Successful
More and more companies are sending their employees back to the office. At the same time, other companies are having worries about sending their

3 Ways Your IoT Project Can Fail
In my last blog, I stated the ways your IoT projects can succeed. Now is the time to talk about ways your IoT project

3 Ways to Make Your IoT Project Successful
All projects take a lot of time, need patience, proper leadership, and collaboration. Any technical project needs all of these and more. IoT projects

4 Ways To Make Your Remote Customer Service Team Successful
Your customers need to trust you in these tumultuous times. Your customer service team is a valuable frontline resource to maintaining that trust with

Becoming A Customer Support Hero In an IoT World
I admit that I’m a superhero nerd. Who doesn’t want to be Batman? Superman? Wonder Woman Come on, who are you kidding? How about