Cygnus Reach®
Features
SESSIONS
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Developer
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Enterprise
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Number of Products Supported
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1
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Unlimited
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Daily Sessions Per Agent
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Unlimited
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Unlimited
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Video Streaming
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|
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Send Pictures
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|
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Send Short Videos
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SUPPORT
|
Developer
|
Enterprise
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---|---|---|---|---|
24/7 Phone Support
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Business Phone Support
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|
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Email
|
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REPORTS
|
Developer
|
Enterprise
|
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---|---|---|---|---|
Basic Utilization Reports
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Advanced Utilization Reports
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|
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Agent Reporting
|
|
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AGENT
|
Developer
|
Enterprise
|
||
---|---|---|---|---|
Support Agent Accounts
|
1
|
Unlimited
|
||
User Roles
|
|
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Reseller Features
|
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AGENT
|
Developer
|
Enterprise
|
||
---|---|---|---|---|
Sessions Per Month
|
50
|
Unlimited
|
||
Included Product Identifiers
|
1
|
Unlimited
|
||
Additional Product Identifiers
|
-
|
-
|
Plans & Pricing
Developer
Free
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1 User Supported
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1 Product Supported
-
50 Sessions / mo.
-
Send Pictures
-
Basic Usage Reports
Enterprise
Contact Us
-
Unlimited Users Supported
-
Unlimited Products Supported
-
Unlimited Sessions / mo.
-
Send Pictures & Videos
-
Advanced Usage Reports
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