Cygnus Reach®
Features
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SESSIONS
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Developer
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Enterprise
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|---|---|---|---|---|
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Number of Products Supported
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1
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Unlimited
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Daily Sessions Per Agent
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Unlimited
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Unlimited
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Video Streaming
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Send Pictures
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Send Short Videos
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SUPPORT
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Developer
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Enterprise
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|---|---|---|---|---|
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24/7 Phone Support
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Business Phone Support
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Email
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REPORTS
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Developer
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Enterprise
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|---|---|---|---|---|
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Basic Utilization Reports
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Advanced Utilization Reports
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Agent Reporting
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AGENT
|
Developer
|
Enterprise
|
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|---|---|---|---|---|
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Support Agent Accounts
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1
|
Unlimited
|
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User Roles
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Reseller Features
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AGENT
|
Developer
|
Enterprise
|
||
|---|---|---|---|---|
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Sessions Per Month
|
50
|
Unlimited
|
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Included Product Identifiers
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1
|
Unlimited
|
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Additional Product Identifiers
|
-
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-
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Plans & Pricing
Developer
Free
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1 User Supported
-
1 Product Supported
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50 Sessions / mo.
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Send Pictures
-
Basic Usage Reports
Enterprise
Contact Us
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Unlimited Users Supported
-
Unlimited Products Supported
-
Unlimited Sessions / mo.
-
Send Pictures & Videos
-
Advanced Usage Reports