Find Your Match

Plans & Pricing

No matter the size of your business, Reach℠ has a
plan for you. Choose a plan or get started for free.

Developer

Free

1 User Supported
1 Product Supported
50 Sessions / mo.
Send Pictures
Basic Usage Reports

Get Started

Enterprise

Contact Us

Unlimited Users Supported
Unlimited Products Supported
Unlimited Sessions / mo. 
Send Pictures & Video
Advanced Usage Reports

Get in Touch

Plan Features

Sessions
Sessions
Developer
Enterprise
Number of Products Support
Number of Products Support 1 Unlimited
  Daily Sessions per Agent
Daily Sessions per Agent Unlimited Unlimited
  Video Streaming
Video Streaming
  Audio Streaming
Audio Streaming
  Send Pictures
Send Pictures
  Send Short Videos
Send Short Videos
 
Support
Support
Developer
Enterprise
  24-7 Phone Support
24/7 Phone Support
  Business Hours Phone Support
Business Hours Phone Support
  Email Support
Email Support
 
Reports
Reports
Developer
Enterprise
  Basic Usage Reports
Basic Usage Reports
  Advanced Usage Analytics
Advanced Usage Analytics
  Advanced Agent Analytics
Advanced Agent Analytics
 
Agent
Agent
Developer
Enterprise
  Support Agent Account
Support Agent Account 1 Unlimited
  User Roles
User Roles
  Reseller Features
Reseller Features
 
Other
Other
Developer
Enterprise
  Included Sessions per Month
Included Sessions per Month Unlimited Unlimited
  Included Product Identifiers
Included Product Identifiers 1 Unlimited
  Additional Product Identifiers
Additional Product Identifiers - -

 

The Reach℠ software platform lets manufacturers of IoT devices provide remote customer support for the IoT devices they manufacture. Licensed manufacturers will receive software development kits to enable the development of remote service technology for IoT devices.

See what Reach can do for you. Get started today with the most complete IoT support tool that will make you more efficient and give your customers a better experience. Get Started for Free Talk to an Expert