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Communications are transforming the digital customer journey.
See what Reach by Cygnus can do for you.

Agriculture

Utilizing IoT in agriculture helps farmers make more informed decisions to achieve higher crop yields and better quality produce and save costs.

Commercial

Smart buildings that use IoT products are 30% more efficient than traditional buildings. Find a solution that works for all your smart building needs. 

Healthcare

“The number of patients using connected medical devices has grown by 44% each year.” Make sure they have support they can count on when it matters most.

Consumer

Your customer support team needs the right tool to help resolve consumer problems quickly. Having a solution that supports your unique IoT product is invaluable.

Manufacturing

Monitoring IoT equipment adds complexity in the field. Support that extends to remote locations and extreme conditions is essential to keep operations running. 

Food Service

Keep orders coming and patrons happy with a solution that reduces kitchen downtime for connected food service equipment. 

"Globally, using this service has allowed our company to cross the language barrier into other regions. It is an awesome service to technology and to the end user."

Nick Von Muenster | Scale-Tec

President

"With Reach integrated into our applications, we will be able to scale our business by effectively keeping up with customer support."

Strive MedTech

Staff

“We are seeing an 75% increase in efficiency on phone calls within our call center, lowering a 45 minute phone conversation down to 11 minutes. Our product support team increased their profitability by 350% because of Reach."

Nick Von Muenster | Scale-Tec

President

"We decided to integrate Cygnus Reach into our system due to the logistics of our offering. Supporting mining equipment in Chile and the Australian Outback all the way from Colorado is now possible. We feel like we’re right there with our users!"

Bill Gilette | Logi-Lube

President