Cygnus Technology

The Benefits of Using Remote Support

According to the Business insider, there will be 41 billion IoT devices by 2027. The Internet of Things (IoT) has significantly impacted customer service in recent years. Increased connectivity and digital devices lead to higher customer expectations, thereby enhancing demand for companies to meet these expectations with the proper support technology. Companies that use remote […]

Are Smart Cities Making Our Lives Better?

When I was a kid, I would watch many science fiction movies. When I got older, I dreamed of having a flying car and living above the clouds in my tower home. It’s 2021, and intelligent cities are here. But, no one has a flying car or lives in a tower above the clouds. So, […]

4 Ways IoT Is Transforming The Commercial Kitchen

How is IoT shaping the future of commercial kitchens? IoT prevents machine failures, improves operational efficiencies, and reduces costs. There are many other ways that IoT is transforming the commercial kitchen. Here are four ways IoT is transforming the commercial kitchen.  Four Ways IoT is transforming commercial kitchens: Increase efficiency and productivity: Using real-time data gathered […]

5 Ways IoT In Healthcare Is Improving Our Way Of Life

Due to the Covid pandemic, IoT in healthcare has been front and center in assisting patients. According to experts, “the number of patients using wearable medical devices has grown by 44% every year.” That means more and more people are relying on these devices. As a result, IoT has revolutionized the way the doctor-patient relationship. […]

The Advantages and Disadvantages Of Using IoT in Manufacturing

According to experts, manufacturing is by far the biggest spender on IoT technologies, with a total of nearly $200 billion for discrete manufacturing and process manufacturing combined. In addition, there are many benefits to efficient resource utilization, minimizing human effort, saving time through the IoT platform, enhance data collection that improves security. The challenges are […]

4 Strategies To Support Smart Ag Farmers To Be More Successful

Smart agriculture and Precision farming are the new ways farmers are doing more with less—environmental concerns, decreasing profits, more demand with the growing population, and fewer resources. Farmers can improve crop yields and profits by using IoT technology, reducing pollution, and be more sustainable.  How do we support farmers to be more successful? But, first, […]

4 IoT Customer Support Strategies For Innovative Businesses

Never before is customer service more important than in our technological world. I am reminded of that old saying,” it’s not a matter of if it will go wrong, but when it will go wrong.” I know what you’re saying. We have all the information we need to help the customer. Our support team can […]

4 Ways To Make Your Hybrid Customer Support Team Successful

More and more companies are sending their employees back to the office. At the same time, other companies are having worries about sending their employees back to the office. The new normal is created and the Hybrid office environment. Working with these teams will be challenging at best to find new ways to be successful. […]

3 Ways Your IoT Project Can Fail

In my last blog, I stated the ways your IoT projects can succeed. Now is the time to talk about ways your IoT project can fail. It’s never easy to start a new project. That’s why 75% of business-related IoT projects are failing. The following are ways that your IoT projects can fail: Time to completion:  Businesses […]

3 Ways to Make Your IoT Project Successful

All projects take a lot of time, need patience, proper leadership, and collaboration. Any technical project needs all of these and more. IoT projects depend on customer support, IT, Sales, Marketing, design teams, engineers to make your project a success. Here are the three main reasons behind successful IoT projects: 54% of businesses say that […]